All Systems Operational

Web App Operational
Database Operational
API Operational
Truck App Operational
Integrations Operational
Communication Services Operational
AWS Infrastructure Operational
90 days ago
100.0 % uptime
Today
Xero API Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Xero HQ API Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Files API Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
SendGrid Email Activity Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2026

No incidents reported today.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Postmortem - Read details
Mar 17, 14:15 AEDT
Resolved - The incident has been resolved
Mar 17, 14:01 AEDT
Monitoring - A fix has been applied we are monitoring the restoration of service
Mar 17, 13:56 AEDT
Identified - The issue has been identified, and a fix is being implemented. Partial outage beginning to resolve.
Mar 17, 13:18 AEDT
Investigating - We are currently aware of an outage affecting some Allotrac users
Our team is actively investigating and working to resolve the issue as a priority.

Mar 17, 12:49 AEDT
Mar 16, 2026

No incidents reported.

Mar 15, 2026
Completed - The scheduled maintenance has been completed.
Mar 15, 20:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 13:00 AEDT
Scheduled - Dear Customers

We hope you’re well.

We’re writing to inform you of a scheduled maintenance window for the Allotrac 1.0 platform to implement a critical infrastructure update.

⏱️ Maintenance Window
Date: 15-03-2025
Maintenance Window: 1 pm AEST --> 8 pm AEST

Impact:
The platform will experience a period of unavailability during this time.
This update is required to maintain compliance and security standards enforced by our cloud infrastructure provider (AWS). The upgrade will move our platform to a supported version of Kubernetes, ensuring ongoing stability, performance, and security. Delaying this update would pose a potential risk to the platform’s long-term reliability.

We understand this notice is short, and we sincerely apologise for any inconvenience. We’ve taken steps to ensure minimal disruption and will have our team monitoring the rollout closely.
If you have any concerns or require support in managing this maintenance on your end, please feel free to reach out directly.

Thanks again for your continued support.

Warm regards,

The Allotrac Team
helpdesk@allotrac.com.au

Mar 9, 16:07 AEDT