Maintenance Window for Allotrac 1.0 – Security Update

Scheduled Maintenance Report for Allotrac Status Page

Completed

The scheduled maintenance has been completed.
Posted Jun 11, 2025 - 03:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2025 - 17:00 AEST

Scheduled

Dear Customers

We hope you’re well.

We’re writing to inform you of a scheduled maintenance window for the Allotrac 1.0 platform to implement a critical infrastructure update.

⏱️ Maintenance Window
Date: Today - 10-06-2025
Maintenance Window: 5pm AEST --> 3am AEST

Impact:
The platform may experience brief periods of reduced availability during this time.
This update is required to maintain compliance and security standards enforced by our cloud infrastructure provider (AWS). The upgrade will move our platform to a supported version of Kubernetes, ensuring ongoing stability, performance, and security. Delaying this update would pose a potential risk to the platform’s long-term reliability.

We understand this notice is short, and we sincerely apologise for any inconvenience. We’ve taken steps to ensure minimal disruption and will have our team monitoring the rollout closely.
If you have any concerns or require support in managing this maintenance on your end, please feel free to reach out directly.

Thanks again for your continued support.

Warm regards,

The Allotrac Team
helpdesk@allotrac.com.au
Posted Jun 10, 2025 - 12:46 AEST
This scheduled maintenance affected: Web App, Database, API, Truck App, Integrations, and AWS Infrastructure.